Privacy Policy
This Privacy Policy explains how xlGIANT collects, uses, and handles information when you visit our website, submit a Pipeline Fit Check, or communicate with us about the Commercial Account Engine.
Information we collect
When you submit an intake or contact form, we may collect information you provide directly, including your name, company name, email address, phone number, markets served, target account preferences, commercial HVAC mix, estimated account value, timeline, and any other information you choose to provide.
Our website or hosting providers may also process basic technical information such as IP address, browser or device information, referring pages, and website activity as needed to deliver, secure, and operate the site.
How we use information
We use information to review your inquiry, assess whether the Commercial Account Engine may fit your market and business, respond to you, schedule or conduct sales conversations, provide requested services, operate and improve our website and business processes, maintain security, and comply with applicable legal obligations.
How information is shared
We do not sell your personal information. We may share information with service providers that help us operate the website, communications, scheduling, CRM, email, hosting, analytics, or other business systems. We may also disclose information when required by law, to protect rights or security, or in connection with a business transaction.
Email and phone communications
If you provide your email address or phone number, we may use those details to respond to your inquiry and communicate about the services you requested or expressed interest in. You can ask us to stop non-essential marketing communications at any time.
Cookies and analytics
The site may use cookies or similar technologies when they are necessary for site functionality or when analytics, advertising, scheduling, or other third-party services are added. Where required, we will provide appropriate choices or notices regarding those technologies.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including legitimate business, contractual, security, and legal needs. We use reasonable administrative and technical measures intended to protect information, but no internet transmission or storage method can be guaranteed to be completely secure.
Your choices
You may contact us to request access to, correction of, or deletion of personal information you have submitted, subject to applicable law and legitimate retention requirements.
Third-party services
Our site may link to or integrate third-party services, such as scheduling or communications providers. Their handling of information is governed by their own privacy practices.
Changes to this policy
We may update this Privacy Policy as our website, services, or legal obligations change. The effective date above indicates the latest version.
Contact
Questions or privacy requests can be sent to gary@xlgiant.com.